Returning Makeup that's useless

Source: NYTimes "Retailers Take the Blush Out of Makeup Returns " For those would-be returners who anticipate withering looks from salesclerks, fear not. It has become easier to return cosmetics over the last few years, according to Karen Grant, the beauty senior industry analyst at the NPD Group, a market research firm that tracks beauty sales. Sephora, in particular, has established a reputation for a friendly and streamlined return process. The company gives refunds, exchanges or credit within 60 days of purchase on both unopened and opened products, said Betsy Olum, senior vice president for marketing. Beyond 60 days of purchase, credit is issued for returns. Ms. Olum added that people can return products bought from sephora.com to any of the company’s stores. That really reassures me because so many lipsticks look different than I expected. I hate wasting the money.